This Oggie floor has been manufactured with due care. If however, hidden material and /or manufacturing defects appear within 10 years of the date of purchase, please contact us with proof of purchase. Oggie undertakes to replace floor panels with manufacturing defects free of charge, and to pay all reasonable labour costs related to upliftment of such defective panels and installation of replacement panels, plus refinishing thereof.

The guarantee will not apply if damage is due to improper use, falling objects, abrasion by grit or sand, or gouging by a sharp object. Nor will the guarantee apply where damage or distortion was caused by dampness or by rough or improper use. Nor does the guarantee cover defects due to installation not being done in accordance with the Oggie instructions, nor if defects were clearly noticeable prior to installation.

Important: Please retain an invoice or your payment receipt as proof of purchase.